The fastest way to reach us is the community board — the developer reads and replies to every post. Prefer email? jiazihe@gmail.com. We read everything and usually reply within a day.
Settings → Import from Day One. You can pick a Day One .zip export or, for very large archives, unzip the export in the Files app first and pick the folder. Photos, videos and audio come along. If some media was still downloading from iCloud, just run the import again — it fills in whatever was missed.
Settings → Back Up to iCloud copies your journal to your own iCloud Drive — you'll see progress as it copies. Large libraries take a few minutes the first time; later backups only copy what's new.
On a new device, Settings → Restore from iCloud. Your entries appear within seconds; photos and videos follow with a progress bar. If any files were still syncing from iCloud, run Restore again later to pick them up.
Email us with what you saw and roughly when — screenshots help a lot. Your journal content never leaves your device without your action, so include only what you're comfortable sharing.
Dayleaf is built hand-in-hand with its users — several of its best features came directly from support emails and reviews. Tell us what would make it yours.